I purchased gift vouchers on eBay and the envelope arrived wripped?

I purchased some John Lewis gift vouchers on ebay, and when the envelope arrived it was ripped with tape all around it covering the rip. i have contacted the seller, and he said he put no tape on it - and the post office would not of accepted the envelope with tape around it as it was sent recorded. What should I do? Contact PayPal and make a claim (but the seller didn't do it), or contact Royal Mail and say what?I purchased gift vouchers on eBay and the envelope arrived wripped?
Contact Royal Mail. However, they will just laugh. Sending vouchers through the post is the same as sending cash and you shouldn't use Recorded Delivery for these items. Recorded Delivery items go in the normal mail. On the other hand, special delivery items are insured up to 拢500 (more if you pay extra).


Personally I think the seller has ripped you off. He seemed to have the answer ready too quickly. Why would you sell John Lewis vouchers on eBay anyway? The seller could have used them himself, online or in a store. No way would he have sold them for less than their face value.I purchased gift vouchers on eBay and the envelope arrived wripped?
Well if seller didn't do it, and RM wouldn't accept it, then there is only one possibility.





If anyone has tampered with it, it has to be someone from the sorting office your end, or the actuall postman.





Speak to Royal Mail and state that someone has tampered with your mail.





Also if there isn't the amount of vouchers that you actually purchased within the envelope, tell them you are going to report it to police as theft.
Its bound to be someone at the royal mail as i've heard of this many times. contacting them is your best bet
It sound like the envelope got damaged by one of the machines that sort, and someone has tried to fix it.





Royal mail will pay out up to 拢35 for lost or damaged post.


Nail them for it.