Saturday, January 23, 2010

Expired Gift Voucher. My rights to still use it?

Just cam back from holidays and realised I have a spa voucher (worth around $150) that just expired yesterday. It had a date range of 6 months.


I rang the salon but they weren't sure as the manager wasn't in.


What are my rights to using it?Expired Gift Voucher. My rights to still use it?
If you're in Canada, most gift certificates or cards are now honorable past any expiry date, a lot of U.S. states have similar policies or extend the expiry date and actually made law such as Massachusetts, Illinois, California, Connecticut, New Hampshire, Rhode Island and Washington.Expired Gift Voucher. My rights to still use it?
Depends on whether it was a free offer or a paid certificate. And it depends on the laws where you live.





I manage a movie theatre and I deal with this question on a daily basis. The gift certificates we sell are good any time and have no expiration date. But the passes we give out for any number of reasons have a 90 day expiration date. After that date, the passes are no good. What I find frustrating is the people who can't understand that if they want to take advantage of the free offer, they have to comply with the restrictions printed on the pass - including pass restrictions and expiration date.





I do have to ask this question: why didn't you take advantage of the offer before the six months were up? Unless you've been gone for 6 months, that means you just procrastinated and are now trying to hold the salon accountable your procrastination.
The expiration date is as good at the salon as the Constitution is to the U.S. :) So yeah, their are loopholes if you know a few people ;)
Expired means Expired. Gone finish over, what don't you understand.
It depends on your state's law. In CA a gift certificate that someone purchased with $150 cannot expire.
No rights. If they want to be nice, they can let you use it, but they do not have to. It is up to the consumer to follow the terms of the voucher. Their only obligation was to make the expiration date visible. They did that. That is where their obligation ends.
Unfortunately, because of the policies of said spa, you might not have any right to use it after the expiration date. It sucks, I know, but sadly, they're the ones who make the rules!
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